Business broadband packages

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Business broadband packages

Thursday 7 July, 2011

By Garnet Roach - garnet@consumerchoices.co.uk

Want to switch your business broadband package or looking to sign-up to a business deal for the first time? Follow our top tips to help you find the perfect package.

Although price is a key factor for any company, no matter what its size, there’s a lot more to think about when choosing a business broadband package.

Broadband speed - If you're going to be sharing your connection through a whole office, or uploading a lot of data, then a faster connection will be worth the money. But if you're a home office worker simply sending emails and doing online banking, then a basic business broadband package will be more than suitable.

Data allowance - Think about the way your company uses its internet access. If you download a lot of files from clients or upload lots of data to servers, then you will need a generous download allowance or an “unlimited deal”, but make sure you read any fair usage policies.

Customer service and technical support - Business broadband providers do offer a higher level of support than residential packages, but if you think your business might need regular technical assistance, make sure you choose a package that offers free, 24/7 support or a priority service.

Business broadband vs home broadband

Some 70% of small and medium businesses still rely on a residential broadband package, according to research by TalkTalk (www.talktalk.co.uk). But a business broadband provider offers a whole host of benefits that can help your company progress. So whether you're working from home or run an SME, upgrading to business package could make a real difference.

Benefits include:

• Priority network access - Your data will be delivered faster
• Priority customer support - Benefit from business-grade technical and customer support as soon as you need it
• Lower contention ratios - Sharing your line with less people will give you a faster connection
• Higher download allowances and more generous fair usage policies - Business broadband providers understand your company might have higher data demands
• Static IP addresses - Work on office PCs from home, run your own server or set up an FTP file transfer service
• Web space and email addresses - Take your business to the next level with a professional website and matching email addresses
• Advanced internet security - Keep your company safe from viruses, trojans and hackers.

Business broadband bundles

Choosing an all-in-one business broadband and phone service can help you cut costs as well as offering you the convenience of only having to deal with a single provider.

Adding a business phone deal to your package means that you can take advantage of better call rates as well as added extras including call waiting, voicemail to email services, and freephone 0800 numbers for your customers.